As a former high school teacher and principal, Dr. Ruby Payne, Ph.D., understands the unique challenges facing schools and communities around the country. She shifted public conversation to consider the role poverty plays in many facets of American life and decided to teach others what she learned. Since founding aha! Process in 1996, Ruby has educated more than 100,000 professionals on economic class mindsets. She identifies problems, develops practical resources, and equips anyone and everyone who is ready to listen.