Free Webinar Series

Drawing mental models for a change

Terie Dreussi-Smith

April 5, 2018, 11 a.m. – 12 p.m. Central

Whenever we learn a new skill or are in a change process, we can use mental models to clarify and give us direction. We can also use mental models to simplify information and to keep teams moving together. Mental models equal fewer words and increased understanding! One of the untapped skills of using the Bridges Out of Poverty lens is drawing mental models that bridge casual and formal story structure. Mental models assist in helping us plan and follow through to our future story, especially when we are in poverty – which doesn’t “grow plans.” Join us in this webinar to review the latest research on mental models, including group and team mental models. We will use this research review to set up a checklist of what makes a mental model powerful. Then we will review mental models being developed by Bridges and Getting Ahead users to see how they measure up to the checklist. We will also use these inspiring models as springboards to draw at least one mental model during the webinar.

Register Here


Empower Health: Engaging individuals in managing their health

Erin Simao and Nathan Mandsager

April 19, 2018, 11 a. m. – 12 p. m. Central

Experience with the highly successful ambassadors program in Schenectady, New York, which employs formerly homeless individuals to help visitors navigate downtown Schenectady, is now being leveraged to meet identified needs in the healthcare arena. The adapted and expanded model using health ambassadors, now known as Empower Health, employs members of the community to assist individuals with exploring barriers to achieving health, connecting to resources, and ultimately, managing their health.

In this webinar, members of the Empower Health team will discuss how the unique staffing model leads to authentic, effective engagement with the community, as well as how the outreach strategy promotes connections with individuals outside of agency walls. They will also explore the health needs of the under-resourced community, with a particular focus on the social determinants of health, and discuss strategies to make healthcare a priority. The presenters will outline how this program aligns with Medicaid redesign efforts underway in New York State and how this alignment will promote long-term sustainability of the program.

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Student engagement coaches and resources

Michael Curl

May 3, 2018, 11 a.m. – 12 p.m. Central

After gathering data on achievement gaps among students on campus, we found that many were missing resources needed to reach their full potential. After a little trial and error, we found that retired administrators and counselors were a great and willing resource to assist students in creating a future story, building relationships, and teaching the hidden rules to under-resourced students and parents.  We are currently seeing improvements in students’ grades, parent communication, and connectivity with school among these parents and students. We are learning by doing right now and hope to have a more formalized process next year based on data and feedback obtained this year. Join this webinar to hear how you might start a similar program in your building, district, or setting.

Registration link coming soon


Catch how writing heals while building resources: A staying ahead tool

David Holton and Sonia Holycross

May 17, 2018, 11 a.m. – 12 p.m. Central

Join David Holton, founder of CatchMyStory and Sonia Holycross, education and family coordinator at Partners in Hope, Troy, Ohio, and a consultant with aha! Process, to learn how partner families at Partners in Hope used writing their life story to enhance their Staying Ahead program. This additional tool helps in the continued healing process of an individual, builds resources and life skills, and is a perfect complement for Getting Ahead. Hear what psychologists and others in the behavioral science field say about writing being a therapeutic tool. See the results and testimonials from the pilot project and learn how CatchMyStory is a fun and easy tool that can enhance your Staying Ahead program with Getting Ahead graduates.

Registration link coming soon


Make a power move! Hidden rules at the table

Terry Brooks-Allen

June 21, 2018, 11 a.m. – 12 p.m. Central

Professionals from every sector build business and social relationships around a meal, be it breakfast, lunch, or dinner. Gain insight on how to present your best self and positively influence potential business partners, funding opportunities, volunteers, and friends. Being familiar with acceptable dining practices can often seal the deal or sever it. Whether you’re just entering the professional arena or you’re an experienced professional, your personal brand is always in the spotlight. Make a power move! Stop second-guessing where and how to begin the dining process. Following the person beside you could be a costly mistake. Learn how to navigate a formal place setting with ease and style. Decide for yourself which cutting style (American or Continental) works best for you. Confidence is power. Knowing the hidden rules is success.

Leaders lead even at the dinner table. Join this webinar to understand how knowing your dining etiquette can impact your professional success. Bring your cutlery to the webinar for this interactive presentation.

Registration link coming soon


All aha! Process webinars are recorded and archived for your convenience. See the list of past webinar recordings here.

Prefer audio only? Check out the podcast versions on SoundCloud.