FAQs

Here are some of the commonly asked questions we receive regarding Workplace Stability. If you don’t see your question or answer here, or if you still need more information, please call us at (800) 424-9484 or send in your question by clicking here.

What is Workplace Stability?

Workplace Stability is unique among training programs in applying the lens of socioeconomic class to issues of workplace turnover and interpersonal relations, resulting in improved retention, performance, employee relations, and organizational climate.

What are the goals of Workplace Stability?

Improve return on investment by reducing costly turnover among entry-level employees and tapping into hidden talent.

Reduce workplace conflict.

Increase the stability and productivity of your business and your employees.

Contribute to communitywide initiatives to end poverty and build a more sustainable community.

What are other benefits of Workplace Stability?

Improve understanding of and relationships with lower-wage and entry-level employees.

Enhance effectiveness and job satisfaction of supervisors and managers.

Foster appreciation of economic diversity differences.

How does Workplace Stability work in reducing employee turnover?

The foundational concepts help executives, managers, and supervisors understand the concrete experience of individuals in daily economic instability and the challenges employees face in maintaining employment.

Most businesses operate from a perspective of daily stability. Individuals who enter the business world from an environment of daily economic instability often do not understand the hidden rules of the workplace.

Supervisors and managers who grew up in daily economic stability often do not understand the economic backgrounds from which their entry-level workers come or the challenges they face in maintaining employment. Conflict results.

Workplace Stability strategies impact business by creating a greater understanding throughout the organization of the impact of economic class on individuals and the community.

Workplace Stability works through educating both entry-level and low-income workers and management so they can interact with each other and with customers in relationships of mutual respect.

At the individual level, managers and supervisors gain a better understanding of the reasons why their entry-level and low-income workers make the decisions they make, and workers gain a better understanding of how to navigate the middle-class world of work.

At the organizational and community/policy levels, businesses identify and address impediments to employee success, collaborating with other community organizations on community and policy issues.

How does my company get started with Workplace Stability?

Bring a national trainer or the author, Ruth Weirich, to your business to provide a workshop on the key strategies, constructs, and concepts outlined in this social and economic that discusses how class impacts your business success.

Identify a corporate trainer who can relate to the business aspect of Workplace Stability and speak the language management understands, particularly the language of ROI, retention, and productivity.

Do a pilot presentation with key executives and management to show that Workplace Stability can solve their employee turnover problems.

Provide the Workplace Stability workshop training for executives, managers, and supervisors.

Based on the workshop training, build a plan that enhances benefits, policies, and practices to increase retention and performance throughout your organization.

Offer the Getting Ahead in a Just-Gettin’-By World Workplace edition classes internally to low-wage and entry-level workers. Give incentives and offer during work hours.

Working with an Employer Resource Network (ERN), provide a full-time employee who offers resources and individual support to employees.

Develop a career ladder for entry-level workers.

Get support of local workforce development boards and nonprofits for the opportunity to share resources as well as build a communitywide initiative.

Evaluate results, particularly return on investment.

Tap into Workplace Stability support resources to create a strong model.

Why should my business hire a full-time employee to offer resources and individual support to employees?

Many low-income employees live in the tyranny of the moment. If a car breaks down, a family illness occurs, or the employee loses childcare, a downward spiral can begin which may jeopardize continued employment. A full-time employee with appropriate training can help low-income workers with solutions to day-to-day problems before they become crises. The employee keeps his or her job, the supervisor spends less time in disciplinary activities, and the organization keeps a valuable employee. Check out the ERN benefits now.

Why should my company offer Getting Ahead classes to low-income and entry-level workers?

Getting Ahead helps low-income and entry-level workers identify the resources they need to succeed in the world of daily stability and work and to develop a plan to build those resources. Participants become empowered to take control of their lives and create a purposeful future story. They gain self-confidence, motivation, and an understanding of what it takes to thrive in the workplace and in life. These are qualities that will enable them to contribute more substantively to your business’s bottom line.

What are some of the features of Workplace Stability training and published materials?

Teaching the cost of individual and organizational instability and the value of change.

Understanding the unspoken cues and habits of groups which we call hidden rules of class, and the power of learning and teaching different sets of hidden rules in the workplace.

Fostering resources necessary for an employee to live well, and the workplace benefits of changing policies and programs to help build employee resources.

Showing the driving forces that motivate employees, and how to tap into these forces to maximize performance.

Educating about the various language registers and about how being “bilingual” in the workplace can boost organizational profits.

Revealing best practices from other companies: programs, policies, training, and management practices that might help people build needed resources and result in profitability and higher performance.

What is the proof that Workplace Stability works?

Cascade Engineering’s welfare to work program—based on aha! Process constructs and strategies—has dramatically reduced turnover in entry-level positions and saved millions of dollars in social costs. See more about the Grand Rapids, Michigan, company by reading the article published by  Stanford Social Innovation Review.

 

Scheduling a Workshop FAQs

How can I schedule an aha! Process consultant to present a workshop at my organization or in my community?

Please call one of our professional development account representatives at (800) 424-9484.

Do your consultants only do full-day workshops?

No, we can adapt our trainings to meet your specific needs, including time frames. Our standard workshop day is 8:30 a.m. to 3:30 p.m. with a one-hour break and two 15-minute breaks. We can also provide shorter sessions (e.g., keynotes, breakouts, one-hour to two-hour overviews, half-day workshops, etc.).

Do you have any consultants in my area?

Please check out our consultant bios or call one of our professional development account representatives at (800) 424-9484.

Are we required to purchase books for our workshop?

Books are always highly suggested for participants. Although the Workplace Stability workshops do not require materials to be purchased, we highly recommend the book and/or training supplement to increase understanding of workshop strategies, concepts, and content.

How many participants can we have in our workshop?

You can have as many participants as you can seat comfortably in the meeting room. Please check with your account representative about specific details.

What workshop should I start with?

We recommend that businesses start with the Workplace Stability workshop. This workshop includes the foundational constructs.

Are there prerequisites for the workshops?

There are no prerequisites for the Workplace Stability workshop.