“Before we integrated the principles presented in Dr. Payne’s book A Framework for Understanding Poverty, our turnover rate was 40%–60%. Since we integrated the Framework principles in our partnerships with local government and nonprofit organizations and redesigned our employee orientation program, our rate has been reduced to less than 5% and has held at this level for the past five years. Businesses engaging in communitywide or regional-change initiatives can significantly impact their bottom lines. In 2000, turnover costs for Cascade Engineering were $3.6 million. In 2008, it cost $492,956.”
Dave A. Barrett
Director of Talent Management, Cascade Engineering, Inc.