Tactical Communication

May 8 and 9, 2019

Working to engage your community first responders? Needing to find a way for stronger understanding and communication?

This workshop is tailored to help first responders understand the driving forces among all three economic classes (poverty, middle class, and wealth). A better understanding of class allows first responders to be more effective on each call and thus spend less time on calls and receive fewer complaints. Based on the book Tactical Communication: Mastering Effective Interactions with Citizens from Diverse Economic Backgrounds, this workshop explains the “hidden rules” of class and increases the participants’ awareness of the differences in each class and how those differences impact situations. The workshop offers a set of tools that help:

  • Gather better information from people regardless of economic backgrounds
  • Increase ability to maintain control on scene in any community
  • Reduce miscommunication or misunderstanding of instructions
  • Increase efficiency on calls

Presenter Gary Rudick is a 35-year veteran of law enforcement in Oklahoma, serving the citizens of the state as a patrol officer, supervisor and chief of police. He has a Master’s in Criminal Justice and is a graduate of the FBI National Academy, Session 242. He led one police agency to receive the International Association of Chiefs of Police Civil Rights Award, and the same agency was recognized for achieving state accreditation.


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