aha! Process Training and Event Cancellation Policy

aha! Process, Inc. reserves the right to cancel a training event due to low enrollment for any online or in-person event, workshop, or trainer certification offered by aha! Process. The decision to cancel would be made before or at two weeks prior to the date of the training. aha! Process, Inc. is not responsible for any nonrefundable travel related fees or expenses.

You may cancel your registration up to 14 calendar days prior to the training, not including the day of, for a full refund minus any product cost already incurred.

If you need to cancel fewer than 14 calendar days prior to the training, you will have a credit to use within one year of the start date of the training. After one year, the credit will expire.

Please note: If you don’t cancel and don’t attend, you are still responsible for payment. If you cannot participate on the date you are scheduled for, please call us at (800) 424-9484, and we will assist you in finding another date.