• Redesign programs to better serve people you work with
• Build skill sets for management to help guide employees
• Upgrade training for front-line staff.
• Improve treatment outcomes.
• Increase the likelihood of moving from welfare to work.

"In the course of more than a decade of working with the unemployed and working poor in Cincinnati, we’ve found Ruby Payne’s Bridges Out of Poverty the most useful book for helping our staff, Board of Trustees and possible funders understand the issues we confront on a daily basis with our members. It’s required reading for those associated with Cincinnati Works. Dr. Payne’s understanding of the mindset of the poor is unparalleled, and she does a marvelous job communicating why middle class “solutions” to poverty don’t work.”

– Liane Phillips, co-founder of Cincinnati Works, the nation’s leading back-to-work program and co-author of the forthcoming book WHY DON'T THEY JUST GET A JOB: Business Solutions to Poverty From Cincinnati Works, the Nation's Leading Best Practices Back-to-Work Program

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"For years, I have been practicing pediatrics in neighborhood clinics which primarily serve low-income families. But it was not until I had my own "aha!" moment at a Bridges Out of Poverty workshop that I began to better understand poverty and what my patients were up against. So many missing pieces of the poverty puzzle came together in my mind. Besides adjusting some of my own practices when caring for families in poverty, now I am a much stronger advocate for change in our policies and procedures in delivering healthcare to those in poverty."

- Jane Goleman, M.D., Associate Professor of Pediatrics
The Ohio State University College of Medicine
Nationwide Children's Hospital
Columbus, OH